All payments made on fantasysporteam for participating in Fantasy Cricket, including deposits, purchases, and fees, are final and non-refundable. We aim to ensure customer satisfaction, but refunds will only be considered in cases of clear transactional errors. Once a payment is successfully processed, it cannot be reversed, and no refunds will be issued for voluntary decisions, such as choosing not to participate in a match after making a deposit.
If you are dissatisfied with a deposit, purchase, or fee on fantasysporteam and believe an error occurred during the transaction, please contact us within three days of the transaction date. Our support team will conduct a thorough review and make a decision at our discretion. Please note that all refund decisions made by our team are final and binding.
fantasysporteam reserves the right to cancel any match(es) at any time, with or without explanation. In such instances, any fees paid for the canceled matches will be refunded to users within 1-3 business days. While we strive to process refunds promptly, the time frame may vary depending on your payment method or financial institution. We are committed to ensuring a smooth and timely refund process.
Additionally, fantasysporteam does not allow users to join any game rooms once a match associated with that game room (identified by the Series) has started. This policy is in place to maintain the integrity and fairness of the competition. We encourage all players to carefully review match schedules and join the game rooms before the match begins.
In the event of technical issues or disruptions beyond our control, fantasysporteam will take appropriate measures to address the situation. This may include issuing refunds or offering compensation in the form of credits or other benefits. Our goal is to ensure a fair and enjoyable experience for all participants, even in the face of unforeseen challenges.
Additionally, we reserve the right to modify this policy at any time. Any changes will be clearly communicated on this page. We encourage users to review this policy regularly to stay informed about the latest terms and conditions.
If you have any further questions or concerns regarding our Cancellation and Refund Policy, please feel free to contact our customer support team. We are here to assist you and ensure your experience with fantasysporteam is positive and transparent.
